| 问： |
需要安装 Microsoft Word 吗？ |
| 答： |
是的，需要 Microsoft Word 2000 或更高版本。 |
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| 问： |
对 IE 有版本要求吗？ |
| 答： |
是的，需要 IE 5.5 或更高版本才能正常运行。 |
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| 问： |
为什么加载文档时出现错误：“被呼叫方拒绝接收呼叫”，“命令失败”，“RPC 服务器不可用”等？ |
| 答： |
调用 Microsoft Word 的行为可能被用于 Microsoft Office 的防病毒插件或其它安全软件所阻止。解决方法请参考"Working with Security Software"。 |
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| 问： |
为什么加载文档时出现错误：“无效的类别字符串”或“没有注册类别”？ |
| 答： |
Microsoft Word 2000 或更高版本未安装或安装不正确。如果您确实正确安装了 Microsoft Word，请参考"Working with Security Software"。 |
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| 问： |
为何说：“此方法或属性无效，因为 使用此应用程序的许可协议已经过期。” |
| 答： |
您的 Microsoft Word 的许可协议已经过期。 |
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| 问： |
Error: "Cannot open file '...'. The process cannot access the file because it is being used by another process"? |
| 答： |
Please close all instances of Microsoft Word and use task manager to kill all the "WINWORD.EXE" processes and try again. Please see "Working with Security Software" if there are still errors. |
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| 问： |
Error: "Word cannot save this file because it is already open elsewhere"? |
| 答： |
Please close all instances of Microsoft Word and use task manager to kill all the "WINWORD.EXE" processes and try again. Please see "Working with Security Software" if there are still errors. |
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| 问： |
Error: "No outline found in the document."? |
| 答： |
If you've saved the Word file as "Web File", please make sure you've selected the right format. See Save as "Web File".
Please make a update if you are using Microsoft Word 97, our product is compatible with microsoft Word 97 now. |
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