A connection to Microsoft Word is required by Word-2-Web while loading a Word document. The connection may be blocked by the anti-virus plug-in for Microsoft Office or other security software. Word-2-Web can not open the Word document while the connection to Microsoft Word is been blocked.
Two solutions are available when Word-2-Web fails to open the Word document.
·
Solution
I: Open the Word document in
Microsoft Word and save it as “Web File”.
·
Solution
II: Temporary disabled the
anti-virus plug-in or the security software.
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