Q: |
What version of Microsoft Word is required? |
A: |
Microsoft Word 97 or higher is required. Microsoft Word 2000 or higher is recommended. |
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Q: |
What version of IE is required? |
A: |
IE 5.5 or higher is required. |
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Q: |
Error while loading Word document: "Call was rejected by callee", "Command failed", "The RPC server is unavailable", "Server execution failed", "The server threw an exception", etc. |
A: |
Connection to Microsoft Word may be blocked by the anti-virus plug-in for Microsoft Office or other security software. Please temporary disabled the anti-virus plug-in for Microsoft Office or the security software and try again. |
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Q: |
Error while loading Word document: "Invalid class string" or "Class not registered" |
A: |
Connection to Microsoft Word may be blocked by the anti-virus plug-in for Microsoft Office or other security software. Please temporary disabled the anti-virus plug-in for Microsoft Office or the security software and try again. |
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Q: |
Error: "This method or property is not available because the license to use this application has expired"? |
A: |
Your license of Microsoft Word is expired. |
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